When they arrived yesterday to pick up our old fridge and drop off the ice maker hook up, they arrived sans the ice maker hookup they were supposed to send. I called to let them know that we were taking care of it ourselves, and that they had really let down, disappointed and angered a customer. They didn't have much to say, but they did offer a heart felt apology. How sweet. :)
Thank goodness they finally removed our old fridge. We had our first pieces of ice last night (Thanks to Jared's hard work and NOT Lowe's), and they were deliciously refreshing.
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